JIZANLY JAZ FN Sdn Bhd (“JIZANLY”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Personal Data Protection Notice explains how we collect, use, disclose, store and protect your personal data when you visit our website, place an order, contact us, make an enquiry, or otherwise interact with JIZANLY.

This Notice is provided in accordance with the **Personal Data Protection Act 2010 [Act 709]** and applicable requirements relating to the protection of personal data in Malaysia.

40, Jalan Perindustrian Suntrack, Off Jalan P1A, Seksyen 13,

43650 Bandar Baru Bangi, Selangor, Malaysia.

Website: jizanly.com

Depending on how you interact with us, we may collect information such as:

* Full name

* Billing and delivery address

* Telephone or mobile number

* Email address

* Account and login information

* Order and purchase details

* Payment and transaction information

* Measurements and fitting information for custom or made-to-measure orders

* Design preferences and other information you provide for custom orders

* Communications and enquiries submitted to us

* Information provided through WhatsApp, social media, email or other communication channels

* Website usage and technical information, such as IP address, browser type and device information

* Any other information you voluntarily provide to us

We only seek to collect information that is relevant to the purposes for which it is required.

We may collect personal data when you:

* Create or use an account on our website;

* Place an order;

* Make payment for an order;

* Request a quotation or product information;

* Contact us regarding an order or enquiry;

* Request a custom or made-to-measure service;

* Subscribe to communications from us;

* Submit information through our website;

* Communicate with us through WhatsApp, email, telephone or social media; or

* Browse or interact with our website.

We may use your personal data for purposes including:

* Processing and fulfilling your orders;

* Processing payments and verifying transactions;

* Arranging delivery and providing delivery updates;

* Managing customer accounts;

* Providing customer service and responding to enquiries;

* Preparing custom, made-to-measure or personalised products;

* Confirming measurements, design details and order requirements;

* Managing returns, exchanges and refunds;

* Improving our products, services and customer experience;

* Maintaining and improving our website;

* Preventing fraud, misuse or unauthorised transactions;

* Maintaining business, accounting and transaction records;

* Sending relevant updates, offers or marketing communications where permitted and where applicable; and

* Complying with applicable legal and regulatory requirements.

We will use personal data for the purposes communicated to you or for purposes otherwise permitted by applicable law.

We may disclose relevant personal data to selected third parties where necessary to provide our products and services or operate our business.

These may include:

* Payment service providers;

* Banks and financial institutions;

* Courier and delivery companies;

* Website, hosting and technology service providers;

* E-commerce and software service providers;

* Professional advisers and service providers;

* Government authorities, regulators or law enforcement agencies where required or permitted by law; and

* Other parties where disclosure is necessary for the purposes described in this Notice or otherwise permitted by law.

We do not sell your personal data as a product or commodity.

Payments made through our website may be processed by third-party payment service providers.

Where applicable, your payment details may be collected and processed directly by the relevant payment provider. We may receive transaction information necessary to confirm and fulfil your order.

We do not require you to provide complete payment card details to us through ordinary customer communications such as email or WhatsApp.

For custom and made-to-measure services, we may collect additional information necessary to prepare your order.

This may include:

* Body measurements;

* Fitting information;

* Design preferences;

* Fabric selections;

* Embellishment and finishing requirements; and

* Other information necessary to produce your requested garment.

This information will be used for the relevant order and related customer service purposes.

Our website may use cookies and similar technologies to help operate the website, remember preferences, maintain shopping cart functionality, improve website performance and understand how visitors use our website.

Some cookies may be provided by third-party services used by our website.

You may be able to control or disable certain cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where permitted, we may use your contact information to send you information about JIZANLY, including product updates, new launches, special events, promotions or other relevant communications.

You may request to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option where provided.

Please note that transactional or service-related communications, such as order confirmations and delivery updates, may still be sent where necessary to fulfil your order.

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Access to personal data is limited to persons who require the information for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, to maintain appropriate business and transaction records, or where retention is required or permitted by law.

When personal data is no longer required, we may securely delete, destroy or anonymise it in accordance with our applicable procedures.

Subject to applicable law, you may have rights relating to your personal data, including the right to:

* Request access to personal data held by us;

* Request correction of inaccurate or incomplete personal data;

* Ask questions about how your personal data is being used;

* Withdraw consent where processing is based on consent, subject to applicable limitations; and

* Request that we stop using your personal data for certain purposes where applicable.

Requests relating to personal data should be submitted using the contact details below.

We may need to verify your identity before processing certain requests.

We rely on the information provided by you to process orders and provide our services.

You are responsible for ensuring that information provided to us is accurate, complete and up to date.

If any of your personal information changes, please contact us so that we can update our records where appropriate.

Some of our service providers may process or store personal data outside Malaysia.

Where personal data is transferred to another jurisdiction, we will take reasonable steps to ensure that the transfer and handling of the data are carried out in accordance with applicable data protection requirements.

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly seek to collect personal data from children for purposes unrelated to providing our products or services.

If you believe that a child has provided personal data to us without appropriate permission, please contact us.

Our website may contain links to third-party websites, platforms or services.

This Notice applies only to JIZANLY and does not govern the privacy practices of third parties. We recommend reviewing the privacy notices of those third parties before providing them with personal data.

We may update this Personal Data Protection Notice from time to time to reflect changes in our business, website, services or applicable requirements.

The latest version will be published on this page together with the updated date.

If you have any questions, requests or concerns regarding your personal data or this Notice, please contact us:

40, Jalan Perindustrian Suntrack, Off Jalan P1A, Seksyen 13,

43650 Bandar Baru Bangi, Selangor, Malaysia.

Website: jizanly.com

We will review personal data requests and respond in accordance with applicable requirements.